Welcome to Our Testimonials Page
Explore real feedback from our clients about their experience with us.
Awesome place. More in stock than I expected. I was able to find a slab that matched what I wanted very easily. The staff was very polite and helpful. Quick turnaround, delivery is scheduled for next Friday. Only about 10 days to install from picking it out.
Robbin and her team did a great job with our granite! Quick turnaround time and the installation process was easy!
The best experience and very professional to work with , especially Bobbi was helping me on my project
I cannot recommend this business enough! During our home remodel, we were left out to dry by our past granite installer, leaving us without 1 piece of granite for our countertops. Granite Depot of Lexington was able to help us find a match for what we currently had, get it cut to the length we need, and have it ready for us all within a week!!! The process was so seamless, fast, and their pricing is great. Mitch was such a big help for us, he was sending me pictures of potential matches the day I inquired, before I was even able to make it in person to the store. I definitely recommend these guys for all your countertop needs, I couldn’t have had an easier time getting this done!! Thank you Granite Depot and Mitch!!! 🙂
Job well done by the installers and Bobbi was super helpful throughout the entire process.
I worked with Bobbie she was Fantastic from beginning to end. I had a hard time envisioning and changed my mind on the stone several times. Bobbie never wavered, had the patience of Job, and I know she must had been frustrated with me, I was frustrated with myself but Bobbie remained patient and kind through it all. Installation on the other hand, wasn’t good the seam was larger than the grout line in my flooring there was a large gap not only on top where it was very visible but underneath it didn’t meet at all the cabinets were not level and the first crew put shims in some areas but not in others so the countertop didn’t match up so they took a sander and started sanding the stone to try to force it to work! there was a miscut on the side slab that made it look like a chip, On the left side of my stove they put shims under the countertop but on the right side of the stove they did not, so it was higher on one side of the stove than the other it looked like a DIY gone wrong and I paid upwards of $7500 for the quartzite I chose. I immediately contacted Bobby again she was fantastic and worked feverishly to make it right. I told her I did not want that same crew coming back to try and fix the issues because I didn’t think they knew what they were doing. She said no problem she’d contact the manager and owner and she’d do everything in her power to help make it right and she asked me to send her pics of everything I had told her when she got the pics she couldn’t apologize enough and promised they make it right. I had to wait a week for another installer and I had my doubts anyone could fix this mess and thought I’d have to fight tooth and nail to get it done. I had to wait a week but they sent Juan and boy was it worth the wait he worked for 3 hours straight trying to fix the issues, and much to my surprise he fixed them all. I wish the seam was closer but to take it from where it was to Juan’s finished product after the number that first crew did on it takes true talent. So if you use this Company ask for Bobbie as your sales rep and Juan as your installer, You will be pleased with both. Thank you Bobbie an Juan you are the best, and Thank you Granite Depot for standing behind the installation by making it tight. I suggest you have Juan do as many of your installations as you can and put Bobbie on your front lines she does your company proud.
The service was great the piece was exactly the size and the shape we wanted .
We have purchased twice from Granite Depot. Both times we received excellent service and professionalism. Mitch was very polite and helpful.
We had a wonderful experience from start to finish! Everyone we worked with was very helpful, accommodating to our schedule, and our tear out and install went seamlessly! We love our new countertops and are so thankful!
Great experience. We had a countertop installed for a coffee bar. Granite Depot was ready to template within a few days and only took 5 days to come back with the countertop ready for installation. When they installed it, it only took a couple of hours and it looks very nice. Highly recommend!
Great Selection, very helpful Staff. Very good price. Thanks to Mitch (our salesperson) and Ali (installer) for doing such a great job.
Raven is fantastic! She is very knowledgeable and prompt with everything. Contract provided was clear and thorough. The installation crew was prompt, professional and very accurate in their work. I definitely recommend Granite Depot!
We just recently had Granite Depot install new granite countertops in our kitchen. Mitch came out, took measurements, and gave us an estimate on the spot. Raven took care of the contract details later that same day. Two working days later they measured for the template, and just over a week later came out and did the tear-out and install in about 2 1/2 hours. For such a major rebuild in an essential room in the house, the disruption was as minimal as possible. We're very pleased with the product and the process and the price, having compared them to a big box hardware store and a 'full-service' contractor. We highly recommend them if you're thinking about replacing that formica!
Great experience working with Raven at Granite Depot. I went to the Nicholasville location. She had a quote back to me immediately, answered my many questions along the way, and had templating and install scheduled ASAP so we could meet our deadline for tile. Install was done professionally and on time. Would definitely work with Raven and granite depot on future projects.
Enjoyed working with Bobbi at Granite Depot. Everyone we dealt with was very professional. Love my bathroom counter!
Go see Bobbi at Granite Depot on Manchester Street in Lexington, she is great!I started a remodel on my own with formica countertops from Lowes that looked like granite. A couple bad cuts and frustration started setting in. With my kitchen torn apart and feeling overwhelmed, I called Granite Depot. Bobbi was able to meet with me that afternoon. She was easy to talk to and provided several options that worked within my budget. In less than an hour I was setup with an install date 7 days out.Jose and his two helpers showed up today. All three were very polite, and the install went well. I asked them to make a few minor corrections to a small piece of granite that was on the order. They said “No problem”, and was able to fix it right away on site at the house.Granite Depot delivered on their promise of 5 - 7 days installed. The team was professional all the way around. I highly recommend them.
Bobbie was wonderful to work with install was fast. Very happy with everything. Did a wonderful job. Would recommend this company for granite very professional answered all my questions. Price was great thanks for being very professional ..
Granite Depot of Lexington, specifically Mitchell made our buying and installation a breeze! I am DIYing our kitchen and adding quartz made it so much brighter and more beautiful! I have kids and had to reschedule last minute due to the plumbing issues— the ladies at Granite Depot of Lexington made sure they could reschedule me the NEXT day so I didn’t have to live without water!!!! The service from start to finish was absolutely INCREDIBLE! The installation guys worked so hard and were so professional! Thank you Granite DEPOT OF LEXINGTON!
From the moment I stepped in the showroom it’s been a first class experience. Raven has been exceptionally knowledgeable about the various granites and other options available.Robbin has also been a tremendous help. It was a seamless process and we are so incredibly happy with our new countertops and sink purchased through Granite Depot.Top notch customer service. I would recommend this company to anyone looking for granite countertops.A+++ to the installers, Sergio & Erik, they were both exceptional. Highly recommend doing business here.Looking forward to enjoying our new countertops for years to come. Thank you Granite Depot for all your help and beautiful workmanship.
I would absolutely recommend!! Our countertops are beautiful! The crew at Granite depot were amazing and helped us every step of the way. They were also super quick! They came out and measured and had our countertops installed in less than two weeks!
Fabulous experience with Granite Depot! Staff was courteous and prompt. Robbin was so very helpful in helping me choose from their vast array of products and very responsive with any questions I had. My countertops were installed flawlessly just 1 week after measurement! They have gained a loyal customer!
